Patrice Klee Fehl

Customer Experience Lead at Carlisle Construction Materials

Patrice Klee Fehl serves as the Customer Experience Lead at Carlisle Construction Materials since April 2023, having previously held the position of Seniors Digital Experience Lead at Blue Cross Blue Shield of Michigan from April 2022 to April 2023. Prior experience includes serving as the Director of Member Experience at Capital BlueCross from 2018 to April 2022 and as Sr. Manager of Global Customer and Guest Experience at The Hershey Company from 2006 to 2018, where responsibilities included developing global guest experience strategies and omni-channel consumer engagement. Additional roles include Sr. Manager of Global Inside Sales and Global Consumer Relations and Manager of Consumer Relations, along with significant experience in training and development across various organizations. Educational qualifications include a Bachelor of Science in Secondary Education/Mathematics from Bloomsburg University of Pennsylvania and a M.Ed. in Training and Development from Penn State University.

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Camp Hill, United States

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Carlisle Construction Materials

Carlisle Construction Materials (CCM) is a diversified manufacturer and supplier of premium building products for the commercial and residential construction markets. Carlisle has been a recognized leader in the roofing industry for nearly half a century, offering high-performance single-ply roofing solutions that include EPDM, TPO, PVC and roof garden systems. Carlisle also offers a full line of polyiso and expanded polystyrene insulation as well as a host of steep-slope underlayments. In addition to roofing, Carlisle services the waterproofing, framing and general construction industries. Every Carlisle company offers sustainable, eco-friendly products that help reduce a building’s carbon footprint, and often minimize its energy consumption and costs. CCM is a $1.7 billion division of Carlisle Companies (NYSE:CSL). It employs over 2,400 and operates 24 plants in North America and 5 in Europe. Carlisle companies include: Carlisle SynTec, Carlisle Residential, Carlisle Coatings & Waterproofing, DynAir, Hardcast, Hunter Panels, Insulfoam, Carlisle International, Premier Building Systems, Versico, and WeatherBond.