Amauris Espinal

Amauris Espinal has extensive experience in technical support and customer service, beginning with the role of Technical Manager at FUNREDES and progressing to Director of Information System Department at the Minister of Economic and Finance. Afterward, Amauris worked as a Product Development/System Administrator in Spokane, followed by positions at APC by Schneider Electric where responsibilities included shipping and logistics and maintenance of UPS systems. In roles at Cox Communications, Amauris provided troubleshooting for various Cox products and exemplified best-in-class customer service. Currently, as a Support Technician at Carousel Industries, Amauris assists in managing support calls, generates cases, troubleshoots Linux access issues, and works to improve support processes. Education includes a Bachelor's degree in Computer and Information Sciences and Support Services from Universidad Autonoma de Santo Domingo.