Isabelle Bourne

Senior Operations Manager (cx) / Retention Manager at Carv

Isabelle Bourne is a Senior Operations Manager at Carv, where Isabelle oversees customer retention initiatives and collaborates with cross-functional teams to develop strategies. Isabelle also manages a comprehensive Customer Experience strategy and leads a team of analysts and representatives. Previously, Isabelle established Carv's Awards program, leading to industry accolades. Isabelle also devised and executed the ambassador program, collaborating with ski instructors and influencers to promote the company's product. Isabelle has a degree in Classics and Entrepreneurship.

Location

London, United Kingdom

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Carv

Carv is the first wearable dedicated to skiing that speaks to you as you ski - it’s your digital ski coach. Built in consultation with Olympians, Carv gives you access to the feedback and knowledge that only elite skiers have had access to so far. With an extremely thin smart insert, Carv measures your motion and pressure distribution andrelays feedback through your earphones in real-time.Carv connects wirelessly to your smartphone to give simple, actionable feedback to casual skiers and detailed metrics and analysis for advanced and professional skiers.Carv lets you train, compete and challenge people with its detailed metrics and helps you improve your skiing with technique analysis.


Industries

Employees

11-50

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