Carvana
David Schrimpf is an accomplished Customer Care Operations Manager at Carvana, where essential contributions include implementing a Leadership Development Series that increased internal satisfaction scores by 20%, managing a team of 96 customer service professionals, and reducing lease purchase losses by $500,000 annually. Prior roles include General Manager at Barrio Brewing Mesa, focusing on operational efficiency and client satisfaction, and Service Manager at Seasons 52 Restaurant, achieving 98% customer satisfaction while managing over 40 employees. David holds an Associate's degree from Montgomery College and additional education from the University of Maryland.
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Carvana
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Founded in 2012 and based in Phoenix, Carvana’s mission is to change the way people buy and sell cars. With a continued focus on its customers, technology and innovation, Carvana offers an intuitive and convenient online car buying, selling, and financing experience. Carvana.com enables customers to quickly and easily shop more than 55,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts and schedule delivery or pickup at one of its patented, automated Car Vending Machines. Carvana is a Fortune 500 company, providing as-soon-as-next-day delivery to customers in over 300 U.S. markets.