Ron Merritt

Ron Merritt has a diverse work experience in the field of IT support. Ron started their career in 1994 as a Computer and Network Support Technician at Muskingum College, where they installed and configured network hardware and software, maintained desktops in Windows, Macintosh, and Unix labs, and provided deskside support for faculty. Ron then moved on to Pearson in 1998, where they initially worked as a Systems Support Specialist, providing support to Mac users and managing the Audix phone system. In 2008, they transitioned to the role of Sr. Desktop Support Technician at Pearson, where they provided desktop support for a site of about 200 people, both local and remote, and also supported mobile devices and various applications. Ron joined CBRE in 2016 as a Field Support Technician, responsible for Windows and Mac desktop support for around 200 people across two locations, as well as remote support. Ron also oversaw the daily operation, including software, hardware, data backup, phone administration, and the local area network. Finally, Ron currently works as a Workplace Engineer at CAS since 2018, with responsibilities not specified.

Ron Merritt attended Muskingum College where they obtained a Bachelor's of Arts degree in Business and Art. Ron also acquired the Apple GSX Macintosh Technician Certification from Apple in October 2015.