Case IQ
Javiera Lorca is an experienced professional currently serving as a Customer Success Manager at Case IQ since July 2022, where responsibilities include managing client relations for investigative case management software. Prior experience includes a role as a Business Development Representative at Case IQ, and work as a Resolution Experience Representative at Switch Health. Javiera has also held various field management positions across Canada with The T1 Agency and Karma Casting. Additional experience includes volunteering with Envision Fundraising, providing administrative support at Clínica Atacama, and serving as an interpreter for Samsung South Korea during business meetings with the Municipalidad de Copiapó. Javiera holds a Bachelor's degree in Development Economics and International Development from the University of Ottawa and previously studied as an Interpreter/Translator at Pontificia Universidad Católica de Valparaíso.
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Case IQ
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Case IQ is the leading provider of investigative case management software with solutions for ethics and compliance, human resources, fraud, and corporate security functions within mid-sized and large organizations. Founded in 1999, Case IQ counts over 80,000 investigators and case managers on its platform who are actively addressing workplace incidents, resolving millions of cases, and preventing billions of dollars in potential litigation. Case IQ provides organizations with unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.