Malissa Shaw

Malissa Shaw has extensive experience in client account management and operational leadership across various industries. Currently serving as the Diversity, Equity and Inclusion Committee Leader and Client Account Manager II at Cass Information Systems since August 2020, Malissa manages high-volume strategic accounts in the transportation division, ensuring client success and addressing complex system issues. Malissa's prior roles include Wholesale Manager at MNG 2005, INC., Enterprise Strategic Delivery Manager at Adecco, Client Services Account Representative at Distribution Management, Inc., Operations Manager at Office Depot, and Assistant Store Manager at Walmart, demonstrating a strong track record in sales management, project implementation, and team leadership, with a focus on enhancing customer relationships and operational efficiency.