Castlight Health
Scott is the Senior Vice President of Customer Support and Technology at Castlight Health. Leading both our Support and Technology teams puts Scott in the unique position to ensure that the organization leverages technology to enable and enhance customer relationships, while always maintaining a clear focus on personalized and friction-less customer experiences. Scott joined Castlight after a career in wireless telecom, 13 years at Verizon Wireless and most recently 15 years at T-Mobile. Most of his career has been in customer service operations in addition to time spent on acquisitions & integrations, digital and strategic transformation, web strategy, e-commerce, IT, marketing and sales. Scott led teams at T-Mobile that revolutionized wireless and delivered the most J D Power & Associates wins for customer service in the history of wireless in the U.S. Scott holds a bachelor’s of Business Administration from the University of Northern Colorado.
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Castlight Health
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Castlight is on a mission to make it as easy as humanly possible to navigate healthcare and live happier, healthier, more productive lives. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. We guide individuals—based on their unique profile—to the best resources available to them, whether they are healthy, chronically ill, or actively seeking medical care. In doing so, we help companies regain control over rising healthcare costs and get more value from their benefits investments. Castlight revolutionized the healthcare sector with the introduction of data-driven price transparency tools in 2008 and the first consumer-grade wellbeing platform in 2012. Today, Castlight serves as the health navigation platform for millions of people and is a trusted partner to many of the largest employers in the world.