Catalyst Software
Chitra Madhwacharyula is an accomplished professional with extensive experience in customer success, leadership, and strategic partnerships across various technology companies. Currently serving as the Director of Partner Success and Enablement at NVIDIA and as a Customer Success/Growth Coach at Catalyst Software, Chitra has previously held significant roles including Senior Director at Hewlett Packard Enterprise, Director of Customer Success at Couchbase, and Chief Customer Officer at Joveo. Chitra's contributions to the industry include founding memberships and advisory roles at WomenTech Network and Together, focusing on diversity in tech. Chitra holds advanced degrees in Information Management, Computer Science, and Business Administration from prestigious institutions such as Stanford University and the National University of Singapore.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.