Catalyst Software
Cristina Sample currently serves as the Manager of Customer Success at Microsoft since March 2024. Prior to this role, Cristina was the Head of Customer Success at RetailStat from June 2022 to March 2024, where responsibilities included directing CRM updates and overseeing vendor evaluation and budget allocation. Cristina also held leadership positions as Head of Customer Success at ServiceCore and as Director of Customer Success at PAAS. From 2013 to 2019, Cristina was the Head of Customer Success at Credit Repair Cloud. Cristina is a Master of Business Administration candidate specializing in IT Management at Western Governors University and holds a Bachelor of Arts in Communication Studies from Sam Houston State University.
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Catalyst Software
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Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.