Doug Taylor

Doug Taylor has a diverse range of work experience in the technology and customer support fields. Doug is currently working as a Customer Support Manager at Grayscale Labs, Inc. since January 2023. Before joining Grayscale Labs, Inc., Doug worked as a Software Engineer/Technical Support Engineer at CareerBuilder starting from March 2017. Prior to that, they were a Technical Support Engineer at TEKsystems from October 2016 to February 2017. From August 2012 to September 2016, they served as a Software Engineer at Crawford & Company, and from January 2005 to August 2012, they worked as a Senior Desktop Support Technician at the same company. Doug's work experience also includes a role as a Technical Support Representative at Keane, Inc. from July 2003 to January 2005.

Doug Taylor earned a Bachelor's Degree in Software Development from American InterContinental University, where they studied from 2004 to 2007. In addition to their degree, they have obtained various certifications from Lynda.com, including "Foundations of Programming: Databases", "Git Essential Training", "HTML Essential Training", "Becoming a Web Developer: Full Stack vs Front End", "Foundations of Programming: Fundamentals", "Installing and Running WordPress: MAMP", and "PHP with MySQL Essential Training". These certifications were obtained between 2016 and 2017.