Justin Burston

Justin Burston is an experienced IT professional currently serving as a Helpdesk Desk Analyst II at CCC Intelligent Solutions since August 2019, where responsibilities include providing technical support for 600-800 employees, staging and imaging computers, and maintaining equipment records. Prior to this role, Justin worked as a Quality Assurance Technician at GTL, focusing on the production and repair of correctional technology devices, and as a Member Services National Support representative at Blue Cross Blue Shield Association, processing misrouted claims. Justin also has a background as a Team Manager at Concentrix, overseeing a team dedicated to Apple product analytics, and as an Inside Sales Representative at Comcast. Earlier experience includes freelance sound design with The DVI Group. Justin holds a Bachelor of Arts degree in Audiovisual Communications Technologies and a Bachelor's degree in Audio Engineering from The Art Institutes.