Marvin Pope

Marvin Pope is an experienced IT professional with a strong background in technical support and desktop deployment. Currently serving as a PC-LAN Technician at CCC Information Services since June 2007, responsibilities include troubleshooting PCs and peripherals, assisting users with internal business applications, and managing Active Directory accounts. Prior experience includes roles as a Technical Consultant for Computer Resource Solutions and Interactive Business Systems, where duties encompassed the deployment of desktops and technical support for users. With a focus on first-call resolutions and extensive experience with Windows operating systems and various applications, Marvin has also held positions at Discover Card as a technical lead and Trans Union as a Computer Operator. Marvin holds a Bachelor of Science degree in Information Systems from Kennedy-Western, earned between 2004 and 2006.