CCD Health
Claudia Martinez is an experienced accounting professional currently serving as Accounting Manager at CCD since March 2023. Prior to this role, Claudia held the position of Financial Controller at GAM Maquinaria from January 2016 to March 2023. Claudia's career began at D.F. INTERNATIONAL AN ITW COMPANY as A/P & Payroll Coordinator from March 2007 to December 2015, and earlier worked as Credit Coordinator at Notions Dominicana from September 2002 to March 2007. Claudia holds a degree from Pontificia Universidad Católica Madre y Maestra.
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CCD Health
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Exceptional patient care begins with a phone call. At CCD, we know it. Our company was built on that principle. Gone are the days of frustrating patient experiences with hurried appointment scheduling or being stuck on hold for what feels like an eternity. We are dedicated to revolutionizing the healthcare experience, ensuring that patients receive the prompt and attentive assistance they deserve from start to finish. For over ten years, our healthcare contact center has been providing streamlined patient scheduling, follow-ups, physician statements, and more with specialized care specialists fluent in English who also understand the unique demands of the industry. Whether it's scheduling appointments, assisting with insurance claims, providing medication information, or offering general healthcare guidance, we are here to ensure a positive and informative experience for every patient. Beyond our commitment to exceptional customer service, we understand that being up-to-date with the latest healthcare center technology is crucial for efficient operations. That’s why, from electronic medical records (EMR) systems to practice management software and radiology information systems (RIS), we have the knowledge and proficiency to provide the necessary integrations for smooth workflows and optimized processes to your healthcare center. Contact us today to learn more about how our healthcare call center services can support your organization's goals and contribute to delivering exceptional patient care.