CCD Health
Edison E. Sepulveda, CFA has a diverse work experience in various industries and roles. Edison E. is currently the VP of Products at CCD where they lead the development of innovative technological solutions for the radiology imaging vertical in the United States. Prior to that, they served as the VP of IT and Business Intelligence at CCD, where they played a crucial role in driving revenue growth and transforming the company's financial performance.
In addition to their roles at CCD, Edison has served as an Associate Professor at Barna Management School, an Investment Associate at Amergent Capital, and an Adjunct Professor at Universidad Federico Henríquez y Carvajal, UFHEC. Edison E. also worked as a Manager at Banco BHD León, where they assessed operational, credit and market risks for the bank and its subsidiaries.
Before entering the finance and management field, Edison gained experience in Information Systems at Ciphertelecom (Datacredito) where they developed and maintained core business application software. Edison E. also worked at Ernst & Young as a member of the Risk Assurance team.
Edison E. Sepulveda, CFA, holds a Master of Business Administration (M.B.A.) degree in Business Administration and Management from Barna Management School, which they obtained from 2014 to 2016. Prior to that, they earned a Bachelor's Degree in Information Technology from Universidad Iberoamericana from 2009 to 2013. Edison E. also has an Associate degree in Information Technology that they obtained from Instituto Tecnologico de las Americas ITLA from 2006 to 2009.
In addition to their formal education, Edison has obtained several certifications. These include the Chartered Financial Analyst (CFA) Charterholder from the CFA Institute in 2019. Edison E. has also completed various online certificates and courses, such as "AI For Everyone" from Coursera, "Health Care Strategy" from Harvard Business School Online, "Product Management First Steps" from LinkedIn, "Creative Thinking: Techniques and Tools for Success" from Coursera | Imperial College London, "Data Science Math Skills" from Duke University | Coursera, and "Managing the Company of the Future" from Coursera.
Edison's certifications and education reflect a strong emphasis on finance, technology, and business management.
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CCD Health
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Exceptional patient care begins with a phone call. At CCD, we know it. Our company was built on that principle. Gone are the days of frustrating patient experiences with hurried appointment scheduling or being stuck on hold for what feels like an eternity. We are dedicated to revolutionizing the healthcare experience, ensuring that patients receive the prompt and attentive assistance they deserve from start to finish. For over ten years, our healthcare contact center has been providing streamlined patient scheduling, follow-ups, physician statements, and more with specialized care specialists fluent in English who also understand the unique demands of the industry. Whether it's scheduling appointments, assisting with insurance claims, providing medication information, or offering general healthcare guidance, we are here to ensure a positive and informative experience for every patient. Beyond our commitment to exceptional customer service, we understand that being up-to-date with the latest healthcare center technology is crucial for efficient operations. That’s why, from electronic medical records (EMR) systems to practice management software and radiology information systems (RIS), we have the knowledge and proficiency to provide the necessary integrations for smooth workflows and optimized processes to your healthcare center. Contact us today to learn more about how our healthcare call center services can support your organization's goals and contribute to delivering exceptional patient care.