CCI Global
Martin Roe has over 20 years of work experience in various leadership and management roles. Martin is currently serving as the Group Chief Executive Officer at CCI Global, where they oversee front and back office Customer Care, Sales, and Relationship Management programs across multiple countries. Prior to this, Martin was the Managing Director at CareerBox Africa, where they sourced and developed high-performing employees for digital and globalized roles in Africa. Martin also worked as the Managing Director at SIX FINGERS CONSULTING LIMITED, specializing in Business Process Outsourcing/Offshoring and successfully delivering various projects for the world's largest BPOs. Martin has also held significant positions at Vodafone, Vertex Data Science, Ventura, and Experian, positioning him as an experienced professional in the industry.
Martin Roe attended The Manchester Metropolitan University from 1989 to 1993, where they obtained a B.A degree in Politics.
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CCI Global
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CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : 🇿🇦 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main, Umlazi) 🇰🇪: Nairobi, (Garden City, Riverfront, Tatu City) 🇪🇹: Addis Ababa 🇷🇼: Kigali 🇬🇭: Accra 🇪🇬: Egypt (Coming Soon!)