CCI Global
Resan Moodley has extensive work experience in the sales and operations field. Resan is currently working at CCI South Africa as the Head of Operations, a position they assumed in August 2023. Prior to this, they held the role of Senior Operations Manager at the same company from November 2022 to August 2023.
Before joining CCI South Africa, Resan worked at UNi4 Online, where they served as the Commercial Manager from May 2021 to November 2022. Prior to that, they held the position of Head: National Sales from January 2018 to May 2021.
Resan also has previous experience at CCI South Africa, where they worked as the Campaigns Director from October 2016 to December 2017. Resan also held the role of Senior Manager Sales Operations at CCI South Africa from January 2016 to September 2016. In this role, they were responsible for managing campaign managers and agents, achieving sales targets, ensuring profitability, and reporting to the Sales Director.
Earlier in their career, Resan worked at Rewardsco as the Senior Sales Manager - Head of New Business Unit from February 2015 to December 2015. In this role, they focused on growing new campaigns and products, conducting pilot campaigns, and optimizing existing campaigns. Prior to that, they held the positions of Outbound Sales Manager and Sales Supervisor at Rewardsco from February 2011 to January 2015 and August 2009 to January 2011, respectively. In these roles, they were responsible for managing and guiding sales agents, resolving problems, and achieving business targets.
Resan Moodley has studied LLB Law (First Year) at the University of South Africa/Universiteit van Suid-Afrika.
CCI Global
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CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. CCI Global’s comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success. Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. CCI’s Sites Across Africa : 🇿🇦 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main, Umlazi) 🇰🇪: Nairobi, (Garden City, Riverfront, Tatu City) 🇪🇹: Addis Ababa 🇷🇼: Kigali 🇬🇭: Accra 🇪🇬: Egypt (Coming Soon!)