Celcom Axiata Berhad
Hasri Zulkifly has extensive experience in retail and customer service operations, currently serving as the Head of Retail Operations at Celcom Axiata Berhad since July 2000. Zulkifly has held multiple leadership roles within the company, including Head of Blue Cube Operations, Head of Channel Experience Support Centre, and General Manager of Customer Outlets Management. Prior to Celcom, Zulkifly worked at TMTOUCH, where roles included Head of Service Centre. Zulkifly holds a Master of Business Administration in International Business from Universiti Putra Malaysia and a Bachelor's Degree in Economics from International Islamic University Malaysia, complemented by high school education from Malay College Kuala Kangsar.
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Celcom Axiata Berhad
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Celcom Axiata Berhad, is the oldest mobile telecommunications provider in Malaysia. Celcom aspire to become the Most Inspiring Digital Organisation by consistently providing the best customer experience in all aspects, through innovative products and services, customer touchpoints, and optimisation of its network. People are a priority in driving optimum performance, which is illustrated by our unceasing contribution to inclusive nation building, ensuring that no one is left behind. Since establishment in 1988, Celcom has been bridging communications and is advancing towards integrated multi-access, multimedia services and IoT solutions, in line with evolving technologies and consumer expectations in Malaysia. Leading Celcom to the forefront is parent company, Axiata Group Berhad, a regional champion serving 150 million customers across 9 countries.