Celcom Axiata Berhad
Joann Liew is an experienced campaign manager with a strong background in the telecommunications industry and customer relationship management. Currently serving as a Campaign Manager at Celcom Axiata Berhad since February 2018, Joann specializes in executing targeted postpaid revenue uplift campaigns utilizing various strategies. Previously, Joann held the same title at U Mobile, where responsibilities included formulating marketing campaigns and managing operational elements related to ad-hoc initiatives. Joann's career began at Public Bank as a Recovery Clerk and progressed through several roles, including Manager of Customer Relationship Management at RHBInvest, where end-to-end campaign management was a key focus. Joann's educational background includes a Bachelor of Arts in International Business from the University of East London and a Diploma in Business Administration and Management from Stamford College.
Celcom Axiata Berhad
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Celcom Axiata Berhad, is the oldest mobile telecommunications provider in Malaysia. Celcom aspire to become the Most Inspiring Digital Organisation by consistently providing the best customer experience in all aspects, through innovative products and services, customer touchpoints, and optimisation of its network. People are a priority in driving optimum performance, which is illustrated by our unceasing contribution to inclusive nation building, ensuring that no one is left behind. Since establishment in 1988, Celcom has been bridging communications and is advancing towards integrated multi-access, multimedia services and IoT solutions, in line with evolving technologies and consumer expectations in Malaysia. Leading Celcom to the forefront is parent company, Axiata Group Berhad, a regional champion serving 150 million customers across 9 countries.