Celcom Axiata Berhad
Mohd Faizal Abdul Mahad currently serves as the Head of Business Performance & Market Intelligence at CelcomDigi since December 2022 and has been with Celcom Axiata Berhad since January 2014, where multiple roles include Head of Business Planning and Performance and Acting Head of Corporate Strategy Development and Market Insights. Previously, Mohd Faizal was a Senior Manager at ESCAPE Axiata, contributing to the launch of Celcom’s first media OTT service, and led the International Business division at Celcom from December 2009 to December 2012. Early career highlights include roles at Tata Communications as Key Account Manager for Indo-China and at Telekom Malaysia in various capacities, including Account Manager for wholesale solutions across several regions. Mohd Faizal holds a Master of Business Administration in Entrepreneurship from Universiti Teknologi Malaysia and a Bachelor of Engineering in Electrical and Electronics Engineering from UNSW.
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Celcom Axiata Berhad
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Celcom Axiata Berhad, is the oldest mobile telecommunications provider in Malaysia. Celcom aspire to become the Most Inspiring Digital Organisation by consistently providing the best customer experience in all aspects, through innovative products and services, customer touchpoints, and optimisation of its network. People are a priority in driving optimum performance, which is illustrated by our unceasing contribution to inclusive nation building, ensuring that no one is left behind. Since establishment in 1988, Celcom has been bridging communications and is advancing towards integrated multi-access, multimedia services and IoT solutions, in line with evolving technologies and consumer expectations in Malaysia. Leading Celcom to the forefront is parent company, Axiata Group Berhad, a regional champion serving 150 million customers across 9 countries.