Celcom Axiata Berhad
Sujatha Periasamy possesses over 20 years of experience in telecommunications with a focus on Customer Experience, Customer Service, and Operations. Currently serving as Head Of Customer Experience - Governance at Celcom Axiata Berhad since July 2019, Sujatha previously held the position of Head of Operations at iCar Asia Limited from September 2015 to June 2019. Prior to this, Sujatha worked at Maxis in various roles, culminating as Head Of Customer Experience - Insights and Performance Management, where significant contributions to internal transformation programs and customer insight initiatives were made. Other roles at Maxis included Manager - Customer and Business Assurance, Assistant Manager - Customer Operations, and Assistant Manager - Sales and Distribution, demonstrating a comprehensive skill set in managing customer operations and improving service efficiencies.
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Celcom Axiata Berhad
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Celcom Axiata Berhad, is the oldest mobile telecommunications provider in Malaysia. Celcom aspire to become the Most Inspiring Digital Organisation by consistently providing the best customer experience in all aspects, through innovative products and services, customer touchpoints, and optimisation of its network. People are a priority in driving optimum performance, which is illustrated by our unceasing contribution to inclusive nation building, ensuring that no one is left behind. Since establishment in 1988, Celcom has been bridging communications and is advancing towards integrated multi-access, multimedia services and IoT solutions, in line with evolving technologies and consumer expectations in Malaysia. Leading Celcom to the forefront is parent company, Axiata Group Berhad, a regional champion serving 150 million customers across 9 countries.