CelcomDigi
Mohamed Naufal Omar is an experienced professional in business development and customer management, currently serving as a Business Development Manager and Customer Manager at Digi Telecommunications since January 2013. Responsibilities include leading enterprise customer issues to resolution, ensuring customer feedback informs organizational improvements, and supporting service enhancement processes. Prior to Digi, Mohamed held various roles at Maxis from September 2008 to December 2012 as an Engineer, focusing on analyzing and troubleshooting GSM/3G and HSDPA customer complaints, and coordinating mobile quality improvement projects. Mohamed began the career as a Service Engineer at International Logging Orogenic Sdn. Bhd. from October 2007 to July 2008, providing technical support and troubleshooting electrical instruments. Mohamed holds a Bachelor's degree in Manufacturing Engineering (Robotic & Automation) from Universiti Teknikal Malaysia Melaka, obtained in 2007.
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CelcomDigi
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CelcomDigi Berhad is Malaysia’s widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.