Cellfie Mobile
Khatuna Gorgishvili is a seasoned professional with extensive experience in contact center management and customer service operations. Currently serving as the Contact Center Manager at Cellfie Mobile since January 2009, Khatuna has successfully enhanced operational efficiency through procedural optimizations and effective staff training and recruitment. Previous roles at Cellfie Mobile include Senior Specialist in Customer Digital Service Assurance and Knowledge & Skills Development, where Khatuna ensured high-quality service and led product testing initiatives. Khatuna also held positions focused on operational efficiency and reporting, significantly contributing to customer loyalty and revenue growth. Earlier experience as a Sales Manager at TBC Bank included optimizing loan processing and improving customer satisfaction. Khatuna holds an MBA in Management from Free University of Tbilisi and a Master’s degree in Banking with a specialization in finance and credit from Grigol Robakidze University.
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Cellfie Mobile
Cellfie Mobile is a Georgian telecommunications company that is creating a new experience in the local communications market. Thanks to its advanced digital ecosystem, Cellfie Mobile is at the forefront of digital transformation, the essence of which is to be prepared for modern-day challenges, and technological advancements in particular. Customer is at the heart of Cellfie Mobile's digital world, with the company tailoring its offers to the true needs of its customers.