Cendyn
Miriam Lucae is a seasoned professional with extensive experience in client management and revenue optimization in the hospitality industry. Currently serving as a Customer Success Manager for Key Accounts at Cendyn since April 2022, Miriam has previously held various leadership roles at Pegasus from November 1998 to April 2022, including Account Director, Client Services Director, and Client Services Manager. These positions involved managing a diverse international client portfolio, focusing on client satisfaction, consultancy in channel and distribution management, and hotel revenue management. Miriam's educational background includes degrees in Tourism Management and Hotel Management Training, complemented by practical training experiences in various hospitality settings.
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Cendyn
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Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an integrated technology platform that aligns revenue, eCommerce, distribution, marketing and sales teams with centralized data, applications, and analytics, so they can capture more demand andaccelerate growth. With offices located across the globe, in the United States, Germany, United Kingdom, Singapore, Bangkok, and India, Cendyn serves tens of thousands of customers across 143 countries. To find out more, visit cendyn.com