Richard Adams

Chief Client Services Officer at Central Service Association

Richard graduated from Mississippi State University with a degree in Business Administration and joined the CSA staff in 1993. After beginning his career as a customer service representative, Richard moved to head the CIS re-engineering project in March of 2000. In 2011 Richard was promoted to Chief Client Services Officer where he oversees the implementation and support of all CSA systems and services.


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Central Service Association

In 1937, Central Service Association (CSA) was born of a cooperative effort by new utility distributors to create a method of using centralized expertise to perform utility customer billing and other joint services that were determined as useful to the efficient operation of these new utilities. CSA is owned and controlled by the utilities that use the services of the Association. CSA has a very strong heritage that is rooted in a reputation for dedicated efforts to provide accurate and reliable services. The Association is operated without profit and solely for the benefit of its member/owners.


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1,001-5,000

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