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Fatsi Evgenia

Head Of Operations Excellence Center at Cepal Hellas Financial Services S.A.

Fatsi Evgenia has a diverse work experience spanning over several companies. Fatsi began their career at Eurobank, Open 24, where they worked in business planning from 2002 to 2006. Fatsi then joined Geniki Bank as a Sales Operations Coordinator for Alternative Channels from 2006 to 2007, where they focused on developing and managing various sales processes and strategies. Following their time at Geniki Bank, Fatsi joined Citi in 2007, initially working as an Assistant Acquisitions Manager in the Cards Product Group. Fatsi was responsible for preparing annual acquisition plans, evaluating and improving sales processes, and implementing acquisition projects. Subsequently, they held various roles at Citi, including Process Reengineering & Control Manager, Operational Risk & Controls Manager, and Senior Internal Auditor, where they supported risk-based audits in the EMEA region and oversaw branch examination programs in Greece. In 2015, Fatsi joined Alpha Bank as a Senior Project Manager in the Retail NPL Support Division and later became an Assistant Department Manager. Fatsi'sresponsibilities included managing retail non-performing loans and supporting corporate transformation. Most recently, Fatsi joined Cepal Hellas Financial Services S.A. in 2020 as the Head of the Operations Excellence Center, overseeing operational processes and driving excellence in operations.

Fatsi Evgenia pursued their education in a chronological manner. Fatsi attended the University of Piraeus from 1998 to 2003, where they obtained a Bachelor's degree in Finance & Banking. Following this, from 2005 to 2007, they enrolled at the Athens University of Economics and Business, where they completed their MBA in Business Administration.

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Cepal Hellas Financial Services S.A.

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Cepal is a pioneering company in the Greek market, specializing in providing servicing management for loan and credit receivables, regulated by the Bank of Greece. Our unique approach and 1200 talented people allow us to optimize the services we provide to both our clients and borrowers, while implementing our vision of marking a new era in the evolution of the Greek banking sector. Using a customer-focused and friendly approach, advanced Data Analytics & IT systems, as well as long term amicable solutions, we bring a revolutionary methodology to the Greek loan servicing market, equivalent to the highest international practices. In Cepal, we take pride in our solution-providing capabilities and high ethical standards and we are fully transparent and committed to complying with the Code of Conduct issued by the Bank of Greece (BoG), as well as with the relevant regulatory provisions governing our operating framework.


Headquarters

Athens, Greece

Employees

1,001-5,000

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