CertainlyCX
Kevin Zyskowski is a seasoned executive in the customer experience and consulting sector, currently serving as the Chief Executive Officer of CertainlyCX since October 2022 and as the Founder and CEO of RavenCX LLC since April 2021. With a strong background in customer service leadership, Kevin co-founded CompassExperienceLabs, where leadership responsibilities included developing customized customer experience solutions and driving operational strategies. Prior roles include senior positions at companies such as eRetailing Associates, JPMorgan Chase & Co., and Fiserv, where Kevin oversaw technology teams and directed customer satisfaction initiatives. Kevin holds an MBA in Marketing from the Weatherhead School of Management at Case Western Reserve University and a Bachelor of Business Administration in International Finance from Ohio University.
This person is not in any teams
CertainlyCX
CertainlyCx is a boutique BPO with a proven track record of building and managing exceptional teams for companies ranging from startups to established eCommerce brands. We deliver consistent, high-quality, red-carpet service across all customer touchpoints—whether it’s email, phone, chat, SMS, or social media—always maintaining your brand's unique voice.