Jo-Anne Snowden

Sr Director Global Professional Services Delivery at Certinia

Jo-Anne Snowden is a seasoned professional with extensive experience in leadership roles within the technology sector, currently serving as Sr Director Global Professional Services Delivery at Certinia since March 2022. Prior to Certinia, Jo-Anne held various senior positions at Ivanti, including Vice President Professional Services EMEA, and at LANDESK Software, where roles included UK Consultancy Manager and Principal Consultant. Jo-Anne's career began at Digica, progressing from Global Operator to Business Support Team Leader. Jo-Anne holds a degree in Business Administration from the Nottinghamshire Chamber of Commerce and Industry, earned between 1994 and 1997.

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Certinia

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Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.certinia.com.