Certinia
Karen Mitchell is an accomplished professional with extensive experience in project management and customer experience management. Currently serving as a Senior Project Manager at Certinia since July 2024, Karen previously held various senior roles at B. Braun Group from January 2012, including Senior Customer Experience Manager and Salesforce Health Cloud Project Manager. Additional experience includes a Project Manager position at Atlantic Technologies from September 2022 to July 2024 and serving as Salesforce Healthcloud Product Owner/PM at BBraun Medical from January 2022 to September 2022. Karen's educational background includes studies at Brinsworth Comprehensive School.
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Certinia
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Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.certinia.com.