Ron Schmicher

Ron Schmicher has extensive experience in IT support and customer service, currently serving as Help Desk Administrator III at Cerus since May 2022. Prior roles include Onsite I.T. Support Engineer at Matchpointe Group, Desktop Support Lead at Cognizant, and Deskside Support Technician at Taos. Ron began a career in technology with Best Buy as a Geek Squad Operations Agent, where responsibilities included sales, customer service, and training new employees. Earlier experience includes working as an Assistant Technician at Computer Solutions, focusing on software and hardware support, customer service, and technical issue resolution in the field. Ron is skilled in hardware and software diagnostics and maintenance across a variety of devices.