Chalhoub Group
Lucy Munro is an experienced ecommerce professional currently serving as the Head of Ecommerce - Beauty at Chalhoub Group since November 2021, previously holding the role of Ecommerce Trading Manager at Frasers Group. Over the years, Lucy has developed a strong track record in ecommerce management, including trade reporting, budget planning, promotional activity, SEO optimization, and digital marketing strategy. Earlier positions at companies such as Rodial & NIP+FAB, Feelunique.com, and Fabled by Marie Claire provided extensive experience in trading management, customer journey enhancement, and product performance analysis. Lucy holds a Bachelor of Arts degree in Business Administration from the University of Portsmouth, completed a digital marketing program at Avado, and has a foundational education from The Fashion Retail Academy and The James Young High School.
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Chalhoub Group
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For over six decades, we have been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, we stand for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. Website: chalhoubgroup.com Careers site: chalhoub.me/jobs Instagram: instagram.com/chalhoubgroup