Chan Zuckerberg Initiative
Jamil M. is an experienced IT professional currently serving as a Help Desk Technician at the Chan Zuckerberg Initiative since February 2022. Previously, Jamil held various roles, including Information Technology Support Technician at Fitbit, Techforce Analyst at Salesforce, and Provisioning Technician at CompuCom. Expertise includes delivering timely technical support for Windows and Mac OS systems, managing personal and team queues to meet service level agreements, and resolving hardware issues. Jamil has also contributed to deployment projects, imaging and configuring a substantial number of workstations, and providing software support in multiple environments. An educational background includes coursework at City College of San Francisco and Santa Barbara City College, accompanied by early experience in computer networking and public speaking through a Year Up internship program.
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Chan Zuckerberg Initiative
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The Chan Zuckerberg Initiative was founded in 2015 to leverage technology, community-driven solutions and collaboration to help solve some of society’s toughest challenges — from eradicating disease and improving education, to addressing the needs of our local communities. Their mission is to build a more inclusive, just and healthy future for everyone.