ChangeCX
Zoë LeCain has a diverse work experience spanning over a decade. Zoë is currently working at ChangeCX as a Senior Engagement Manager, where they are responsible for managing strategic client engagements. Prior to this, Zoë was a Retail Engagement Manager at ChangeCX, where they contributed to the success of retail projects.
Before joining ChangeCX, Zoë worked as a Retail Store Manager at UASHMAMA WASHABLE PAPER BAGS, where they established and managed their flagship store, specializing in sustainable and leather-alternative products.
Zoë also has experience as a Store Manager at Charleston Shoe Company, overseeing various locations and leading initiatives to improve sales. Zoë was involved in designing store layouts, partnering with marketing agencies for brand awareness campaigns, and managing social media influencer store visits.
Zoë has also worked as a Store Manager at North River Outfitter, J.McLaughlin, Eye of the Needle, and as an Assistant Store Manager at Island Cashmere.
Additionally, Zoë has experience in the advertising industry as an Advertising Manager at The Minaret, where they managed client relationships, initiated and followed up on leads, organized campaigns, and handled billing and invoicing.
Overall, Zoë LeCain has a strong background in retail and client management, with a focus on driving sales, establishing successful operations, and implementing effective marketing strategies.
Zoë LeCain attended the University of Tampa from 2007 to 2011 where they pursued a Bachelor of Arts degree. Zoë graduated with Cum Laude honors and their major was Communication with a minor in Advertising.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.