Lyndsay Ansell

Tracking Microsoft 365 Message Center and Roadmap updates is an endless task. In fact, in the first half of 2024 there were 991 new Message Center items and if you include updates to those items and Roadmap notifications, that number rises to over 2,400, meaning on average, 65 new tickets come through every week! Of those items, approximately 1 in 10 was rated high impact for both user and administrative roles, so it is vital to monitor the Message Center to ensure your organisation is prepared for the impact these changes have. Staying on top of these changes is not an easy task. However, it is a process that is required to enhance operational efficiency, manage risk, stay compliant and ultimately, unlock the true value of your organisation’s Microsoft 365 investment. Follow this page for tips on how to stay on top of the evergreen nature of Microsoft 365 and visit our website below to find out more about our solution, the ChangePilot suite.