Paula Brown

Channel Blend offers innovative solutions that allow consumers and businesses communication via an internet to voice channel. Imagine having a potential customer see an advertisement on the web, click the ad and have a friendly and knowledgeable agent talking to them in seconds. That is the kind of solution we provide every day. Channel Blend's call center integrates phone, web, e-mail, and wireless technologies into one seamless customer experience. We specialize in the following services: - Warm Transfers - Lead Qualification - Retention - Satisfaction Surveys - Real-time Lead Monitoring - Custom Reporting We are experienced in the following industries: - Auto Insurance - Higher Education - Home Mortgage - Home Security