Zoe Murray

Group Risk And Process Improvement Manager at Charles Taylor

Zoe Murray is an experienced professional in risk management and customer relations, currently serving as the Group Risk and Process Improvement Manager at Charles Taylor since May 2018, where additional roles have included Group Assurance Compliance Manager and Compliance Officer. Prior to this, Zoe held the position of Customer Relations Supervisor at The Holiday Place and worked at Holiday Inn London Bloomsbury as a Guest Relations & Sales Coordinator. Previous experience includes roles at Norwegian Cruise Line Holdings Ltd. and Contiki Holidays, among others. In terms of education, Zoe earned an International Certificate in Enterprise Risk Management from the Institute of Risk Management in 2022 and holds a Bachelor's degree in International Travel Management from the University of Brighton, completed in 2011.

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Charles Taylor

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Charles Taylor provides an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. We aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight our clients with the quality and responsiveness of our people and delivery. We have 3,000+ experts based around the globe in more than 120 locations spread across 30 countries in the UK & Europe, the Americas, Asia Pacific, the Middle East and Africa. Visit our website for more information.


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