Charlie24
Tommaso Lemessi is the Co-founder & CEO of Charlie24, a pure digital roadside assistance service that disrupts the traditional model. Tommaso is also a Co-founder of SOS Fuel Assist, providing mobile solutions for wrong fuel incidents. Prior to this, Tommaso held roles in business development, innovation, and product development at ARC Europe Group. Tommaso also has experience as a Trainee in Trade Marketing at Chanel Italia. Tommaso holds a Master en Science Commerciel in Marketing/Gestione and a Bachelor's degree in Marketing & Communication.
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Charlie24
Charlie24 is a fully integrated, simple and digital roadside assistance service. We believe the old model of roadside assistance must make way for a modern, more digital approach. Charlie24 will allow community in the assistance industry to provide their customers with the real-time and connected digital experience they now expect in everything from food delivery to ride-sharing. Charlie24 online platform is accessible from any connected devices and enables unparalleled transparency relating dealerships, OEMs, providers, and customers in real-time, with actionable data-driven insights to optimize the experience along every step of the way. Charlie24 online platform is accessible from any connected devices and enables unparalleled transparency relating dealerships, OEMs, providers, and customers in real-time, with actionable data-driven insights to optimize the experience along every step of the way. Charlie24 is an additional service that can naturally be proposed in the already existing ecosystem and community for loyalty and customer retention programs but also aiming at cost savings for fleets. Our platform provides an augmented customer experience by digitalizing the full knowledge and because of thanks for putting back the customer in control by showing the assistance company towtruck arriving on the map and by giving him its contact details. Our solution provides a seamless service deployment for the customer with a breakdown in less than a minute, from any request on smartphone request to dispatch of a local service provider. This without any human interaction of a call center.