Shweta Kaushik

Shweta Kaushik is a seasoned professional with over 14 years of experience in quality operations and customer service management at Chegg Inc., where Shweta has progressed from Team Lead Customer Service to Senior Manager - Quality Operations. In this role, Shweta applies best practices to enhance operational effectiveness, solve complex customer service challenges, and promote a culture of continuous improvement. Previously, Shweta held positions at Barclays as a Senior Associate and Wipro as an Associate. Shweta earned a Bachelor of Arts degree from Delhi University between 2002 and 2005.