Fahad M.

Customer Experience Supervisor at Chiltern Railways

Fahad M. currently serves as a Customer Experience Supervisor at Chiltern Railways since June 2019, specializing in bilingual customer experience within the railway sector. Previously, Fahad M. held various roles at Etihad Airways from May 2013 to January 2018, including Ground Operation Training Facilitator, where responsibilities included designing training programs and conducting ground handling training, as well as Training Supervisor roles focused on business improvements and staff training in theoretical and practical applications. Prior experience includes serving as a Training Instructor and GSE Team Leader at Abu Dhabi Airports from February 2005 to May 2013, and a Computer Operator in the government sector from June 2002 to February 2005. Fahad M. completed education at Harrow College, and the Ministry of Education Abu Dhabi between 1987 and 2001.

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Chiltern Railways

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Chiltern Railways operates services from London Marylebone to destinations in Buckinghamshire, Oxfordshire, Warwickshire and the West Midlands. The company launched services between Oxford and London in December 2016 - the first new rail link between London and a major city in 100 years. You can buy your train ticket now by visiting: www.chilternrailways.co.uk.


Headquarters

United Kingdom

Employees

501-1,000

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