Chiltern Railways
Happiness James Agbo currently serves as an Area Manager at Chiltern Railways since June 2022, previously holding the position of Customer Experience Manager. Prior experience includes working as an Operations Manager at National Express LLC from October 2019 to June 2022, where responsibilities encompassed team safety, revenue oversight, staff training, and performance management at a major coach station. Happiness also has an extensive background in retail management, having spent over a decade at Primark in roles ranging from Senior Retail Manager to Retail Operative, focusing on team management, customer service training, and sales performance. Earlier experience includes a position as Senior Sales at Republic (Retail) Ltd. Education includes a Bachelor's degree in Business Administration and Management from The Open University and prior studies at Harrow College and Capital City Academy.
Chiltern Railways
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Chiltern Railways operates services from London Marylebone to destinations in Buckinghamshire, Oxfordshire, Warwickshire and the West Midlands. The company launched services between Oxford and London in December 2016 - the first new rail link between London and a major city in 100 years. You can buy your train ticket now by visiting: www.chilternrailways.co.uk.