Susan Bierly

Susan Bierly is an experienced communications professional with extensive expertise in change management, internal communications, and strategic messaging. Currently serving as AVP, Chief of Staff, Delivery Lead at Chubb since September 2022, Susan has previously held key roles at The Hartford, Travelers, MassMutual, and Voya Financial, focusing on communication strategies that engage employees and support organizational transformation. With a solid foundation in corporate communications, spanning from leading internal communications teams at The Hartford Financial Services Group to earlier roles in sales promotions and graphic design, Susan holds a B.S. from the University of Massachusetts Amherst and an A.S. from the Stockbridge School.