CIBC Mellon
Jens Hembach is an accomplished professional with extensive experience in operational excellence and process improvement, currently serving as Assistant Vice President of Operations Excellence & Innovation at CIBC Mellon since January 2016. Hembach has previously held leadership roles such as Director of Process Excellence at CPP Investment Board and Process Improvement Manager at CIBC Mellon, where responsibilities included leading strategic initiatives to enhance operational efficiency and client services. Additionally, Jens has a solid academic background with a B.A. (Honours) in Applied Economics from Queen's University and multiple certifications in Lean Six Sigma methodologies. Notable early career experiences include roles as District Manager at Lidl Canada LP and customer service specialist at Sitel for Boeing.
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CIBC Mellon
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CIBC Mellon is a Canadian company exclusively focused on the investment servicing needs of Canadian institutional investors and international institutional investors into Canada. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon (BNY Mellon) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon's investment servicing solutions for institutions and corporations are provided in close collaboration with our parent companies, and include custody, multicurrency accounting, fund administration, recordkeeping, pension services, exchange-traded fund services, securities lending services, foreign exchange processing and settlement, and treasury services. As at December 29, 2023, CIBC Mellon had more than C$2.6 trillion of assets under administration on behalf of banks, pension funds, investment funds, corporations, governments, insurance companies, foreign insurance trusts, foundations and global financial institutions whose clients invest in Canada. CIBC Mellon is part of the BNY Mellon network, which as at December 29, 2023 had US$47.8 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY Mellon trade-marks, is the corporate brand of CIBC Mellon Global Securities Services Company Inc and CIBC Mellon Trust Company, and may be used as a generic term to refer to either or both companies.