Jade Umali

Technology Consultant / Service Owner, Service & Platform Management - End User Technology at CIBC

Jade Umali is a seasoned Technology Consultant and Service Owner at CIBC, with a career spanning from November 2001 to the present. Currently, Jade oversees strategic direction for End User Mobility services, enhancing service maturity and operational efficiency. Previous roles include Senior Consultant, managing technology initiatives and vendor strategies, and Business Consultant, overseeing a $4 million Mobile Wireless business portfolio, driving financial savings, and negotiating contracts. Jade's early experience involved managing call center operations and optimizing customer service performance. Educational background includes a BA in Political Science and History from the University of Toronto Scarborough, obtained between 1993 and 1998.

Location

Toronto, Canada

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CIBC

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The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the "Big Five" banks in Canada.


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Headquarters

Toronto, Canada

Employees

10,000+

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