Ciena
Balu Indharapu is a seasoned engineering professional currently serving as a Senior Lead SVT/PV Principal Engineer at Ciena since July 2020, specializing in Tier 3 tech support and solution testing for advanced networking platforms. With a robust background that includes roles as a Senior Sustaining Engineer at Juniper Networks and a Senior Consultant QA Engineer at Palo Alto Networks, Balu has consistently driven complex customer problem resolutions while collaborating with various teams across software and hardware development. Previous positions include Network Consultant at Cisco and Principal Network Engineer at BigBand Networks, highlighting extensive expertise in quality assurance and technical support within the networking domain. Balu holds an M.TECH in Digital Systems and Computer Electronics from Jawaharlal Nehru Technological University, complemented by a B.TECH in Electronics and Communication Engineering from the same institution. Additional education includes a certification course in Linux Device Drivers from the University of California, Santa Cruz.
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Ciena
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Ciena is a networking systems, services, and software company. They help their clients build more adaptive networks in response to the constantly changing demands of their users—businesses and consumers alike. They do this by delivering best-in-class networking technology through high-touch consultative relationships, backed by 26 years of experience in building the world’s most complex networks.