Cignpost Diagnostics
Depak Jagota is a seasoned professional with extensive experience in client operations and customer service management. Currently serving as the Client Operations Site Manager at Cignpost Diagnostics since September 2021, Jagota leads the largest B2B Covid testing site for Netflix's "The Crown," overseeing the provision of rapid testing services. Previously, from December 1997 to August 2020, Jagota held various key managerial roles at British Airways, including Customer Service Manager, where oversight was provided for a team of 40 executives at Heathrow, and Customer Operations Control Manager, responsible for enhancing cost-effective customer service operations. Additional experience includes a secondment as the Excess Baggage Compliance & Revenue Manager, guiding a corporate change initiative impacting 4,000 employees. Educational background includes studies at North West Regional College of Technology and Clondermot High School.
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Cignpost Diagnostics
Cignpost Diagnostics, LTD. is a leading health and diagnostics company, operating globally to empower and guide people towards living a healthier life. By combining scientific expertise with a relentless focus on people, Cignpost has quickly evolved to become a global leader in COVID-19 screening and health diagnostics, establishing safe, managed environments across a range of sectors, including elite sports, defence, film and TV production, and financial services. Following success with clients including Netflix, the BBC and the PGA European Tour, today services extend beyond testing, providing strategic consultancy on business continuity and customised end-to-end solutions to meet client needs. Through a network of regional health care centres, Cignpost ExpressTest is the UK’s leading and largest COVID test provider for consumers, particularly in the travel sector, with testing centres across the country including at Heathrow, Gatwick, Edinburgh, Birmingham Airport, Reading and Brent Cross.