Cisco
Mark Patterson, SVP, is the Chief of Staff to the Office of the Chairman and CEO. As a member of the Executive Leadership Team, Mark leads business planning and operations across the company, in support of Cisco's own digital transformation and that of our customers and partners. On behalf of the CEO, Mark drives alignment across Cisco executives and their functions through forums focused on strategy, innovation and leadership. He leads the incubation and execution of critical company sponsored cross-functional initiatives, as well as strategic partnership and advisory guidance to the CEO agenda.
Previously, Mark held the role of SVP, Global Strategy, Planning, and Operations, where his mission was simplification to drive growth, transformation, and culture, with a focus on customers and our sales force. He led the evolution of our sales and go to market model. His role focused on our transformation to deliver recurring revenue, strategic direction for digital selling, implementation for go-to-market initiatives, and the long-range strategic business plan. Mark also led sales operations, inclusive of sales and partner training, sales compensation, customer listening, Cisco's customer experience centers around the globe, and Cisco's cloud based demo platform, "dCloud".
Since joining Cisco in 2000, Mark has held a number of functional leadership roles across the company ranging from finance, sales strategy, planning, and operations, working with each of Cisco's primary customer segments spanning enterprise, commercial, public sector, and service provider. He led the original formation of the Americas region, bringing together multiple theatres, countries, and market segments, while building and implementing a plan to increase productivity by 17 percent. He was instrumental in the integration of the product and services sales forces. He has served in several executive sponsorship roles for customers and countries, as well as championing multiple diversity efforts.
Prior to joining Cisco, Mark led finance and overall business operations for IPMobile. IPMobile was previously named "One of the Hottest Start-Ups in America" by America's Network Magazine and was later acquired by Cisco. Earlier in his career, Mark focused on serving high-tech and telecommunications clients as manager at a large-scale public accounting firm.
Mark holds a bachelor's of business administration degree in accounting from Baylor University in Texas.
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Cisco
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Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers. Cisco helps seize the opportunities of tomorrow by proving that amazing things can happen when you connect the unconnected. An integral part of their DNA is creating long-lasting customer partnerships, working together to identify their customers' needs and provide solutions that fuel their success. They have preserved this keen focus on solving business challenges since their founding. Len Bosack and wife Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices, but technological shortcomings did not allow such communication. A technology had to be invented to deal with disparate local area protocols, and as a result of solving their challenge, the multiprotocol router was born.