Brian Mills

Brian Mills is a seasoned UX research and design professional with extensive experience across various industries, currently serving as Principal of UX Research & Design for Data Experience at The Depository Trust & Clearing Corporation since 2024. Previous roles include managing sales operations and colleague experience at Citi, leading UX R&D initiatives at American Express, and serving as a Senior UX/Product Manager at Ford Motor Company. Brian has a proven track record in establishing user-centered processes, developing accessibility practices, and implementing agile methodologies. Educationally, Brian holds a Master of Science in Human Factors in Information Design from Bentley University, alongside multiple certifications in design thinking, Scrum, and usability analysis.