City & Guilds
Harriet Bird is a seasoned professional in market and customer insights, currently serving as a Market and Customer Insight Manager at City & Guilds since January 2025. In addition, Harriet holds a trustee position at BRENT MENCAP since December 2023. Prior experience includes a role as Senior Insight Analyst at RNIB from February 2022 to January 2025 and as a Research Officer at Mencap from September 2018 to February 2022, where responsibility included leading and supporting various research projects. Harriet's background also features positions as an Assistant Psychologist at both Central and North West London NHS Foundation Trust and Essex Partnership University NHS Foundation Trust, focusing on providing psychological support and interventions. Educational qualifications include a Master's Degree in Clinical Aspects of Psychology from the University of Reading and a Bachelor's Degree in Psychology from the University of Liverpool.
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City & Guilds
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City & Guilds is a leading awarding organisation for work-based qualifications. We offer more than 500 qualifications through 8,500 colleges and training providers in 81 countries worldwide. We employ over 1,000 people and award 1.9 million certificates every year. A City & Guilds Group Business.