City National Bank
Cristi Chavez is an experienced professional in client and customer experience management, currently serving as Vice President of Client Experience at City National Bank since April 2022, following a role as Assistant Vice President of Customer Experience Analysis. Prior experience includes positions at PennyMac Broker Direct, where Cristi held the title of Assistant Vice President of Business Operations & Strategy and served as a Business Analyst at PennyMac Loan Services, LLC. Additional experience includes a tenure as Operations Manager at Bank of America, focusing on vendor management and business controls. Cristi also worked as an Independent Consultant for Arbonne from July 2015 to July 2020. Education was completed at Montrose High School from 1997 to 2001.
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City National Bank
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With $50.3 billion in assets, City National Bank provides banking, investment and trust services through 71 offices, including 19 full-service regional centers, in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville, Atlanta, Minneapolis and Washington, D.C. In addition, the company and its investment affiliates manage or administer $67.5 billion in client investment assets.