Navdeep Kaur

Navdeep Kaur possesses a strong background in information technology with extensive experience at the City of Casey since August 2017, where roles have included Team Leader for the Service Desk, Coordinator for the Service Desk, Senior Service Desk Analyst, and IT Business Support Officer. Prior experience includes a volunteer position as an IT Helpdesk at The Lost Dogs' Home and an industrial trainee role at Genix Ventures Pty Ltd, where project management and website development were key responsibilities. Navdeep holds a Master of Information Technology from Monash University, a Professional Year Program in Information and Communication Technologies from Monash College, and a Bachelor of Technology in Computer Science Engineering from Punjab Technical University. Skills include expertise in service desk operations, ICT issue resolution, and Agile development methodology.